Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy

  • Your Privacy is very important to us.
    Nepaligoods.com respects your privacy and we are committed to maintain the privacy of your personal information confidential. Be assured your information will not be shared disclosed or distributed for any personal or marketing purpose.

    We collect and use information in the following ways: 

    1. Order Fulfillment ( Information you enter at www.nepaligoods.com) - When you order from our site, we request your, name, email address, mailing address, telephone number, credit card number and expiration date. This information allows us to process, fulfill and alert you to the status of your order. We may use this information about your purchases to enhance your shopping experience by notifying you of special promotions, functionality changes and new services that we think you will find valuable. You may choose to remove yourself from this list at any time. To be removed from this list, send and e-mail to unsubscribe@nepaligoods.com and title your e-mail "No Promotions." If you would like to completely remove from our mailing list, please title your email “Remove”. We may also monitor customer traffic patterns and site usage to help us develop the design and layout that best suits our customers.
    2. Email. You may email us with information.
    3. Telephone. You may call us and provide us with information.
    4. Surveys, Site Features - We may ask you for additional information about you and your behavior on using any things or eating ethnic foods. We may request this information, but do not require that you complete this information. This information is requested to help us to provide you with best goods and services in future. 


  • Shipping & Delivery
    1. Orders will only be shipped to United States addresses.
    2. It usually takes 3-5 business days to reach you from the date you order. Actual transit time may vary based on where you are located. However, it will not take more than 5 days.
    3. Orders placed after 3:00 pm PST will not be processed until the next business day.

    All orders will be shipped via USPS. USPS tracking numbers will be e-mailed to you so you can check your shipment status at www.usps.com 



  • Return Policy

  • All groceries sales are considered final due to health purposes. However, if you have received an incorrect order, we accept returns and/or exchange.